Customer Service Assistant Job at eTeam, United States

  • eTeam
  • United States

Job Description

Job Title: Customer Service Assistant
Location: Remote (US)
Duration: 2 Months
Schedule: Saturday-Wednesday, 7:00 AM - 3:30 PM CST (Thursdays & Fridays OFF)

Role Overview: We are seeking a Customer Service Assistant to support drivers across the US. In this role, you will answer calls, process transactions, and resolve roadside service issues with urgency and compassion. Successful team members may qualify to work from home.

Responsibilities: Close
  • Respond to customer inquiries with professionalism and empathy.
  • Process transactions and ensure timely resolution of service requests.
  • Strengthen client-customer relationships through effective communication.
  • Navigate systems efficiently to provide complete responses.
  • Deliver consistent, high-quality service in a fast-paced environment.
Qualifications:
  • High school diploma or equivalent.
  • Proficiency with PC and Microsoft Office.
  • Prior customer service and call center experience required.
  • Flexibility with overtime, evenings, and weekends.
  • Strong listening skills, attention to detail, and compassion.
  • Must be authorized to work in the US without . sponsorship.
Preferred Experience:
  • Roadside assistance or transportation industry background.

Job Tags

Work at office, Remote work, Weekend work, Afternoon shift

Similar Jobs

Select Staffing

Electric Pallet Jack Operator Job at Select Staffing

 ...Responsibilities~Operate an electric pallet jack to move, transport, and stage products throughout the warehouse.~Accurately select, load, and unload products as needed.~Follow all warehouse safety procedures and company policies.~Maintain a clean and organized... 

State of Florida

PUBLIC DEFENDER'S OFFICE, 1ST CIRCUIT- ASSISTANT PUBLIC DEFENDER Job at State of Florida

 ...Public Defender's Office, First Circuit Assistant Public Defender (Requisition No. 876797)LocationsEscambia CountySanta Rosa County...  ...CLE credits.Workplace & ComplianceHarassmentfree workplace policy promoting honesty, confidentiality, and professional conduct.Adherence... 

TCS

Logistician Job at TCS

 ...Indiana. We have been a trusted defense contractor supporting our industry and government partners...  ...; technical school diploma or prior military experience preferred. ~5+ years of...  ...members, and management staff, including DoD civilian, uniformed military, and contractor... 

Issa

Group Fitness Instructor Job at Issa

 ...Qualifications In depth knowledge of Personal Training techniques.A minimum of 1 certification from an organization recognized by UFC Gym.A Minimum 1 year of related experience.Experience in management/employee relations preferred.About UFC GYMThe ultimate "Big Gym"... 

Office Pride of Northeastern Indiana

Industrial Cleaner Job at Office Pride of Northeastern Indiana

 ...Surrounding area. Join a team that more than doubles the industry average for employee retention. With the highest pay rates in...  ...: Utilize the clients customized commercial cleaning checklist to perform all tasks to the standards established....